We respect your right to privacy and data security. We are committed to keeping your data confidential and process all information in accordance with the Data Protection Act 1998. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.
The information we collect about you
We only ask for specific types of personal information. We ask you to provide information that will enable us to process your quotation or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit. We may collect information when you:
Register on www.mjs-gardenservices.co.uk and/or any other domain name(s) and/or website(s) that are registered to or on behalf of Michael J Smith Services Limited from time to time.
Request a quotation for products and/or services
Place an order for services
Fill out an information request
Provide feedback in an online survey
Participate in promotional offers; or
Subscribe to a newsletter or a mailing list
In each of the instances above, we may ask for your name, address, e-mail address, phone & fax numbers, occupation, industry, transactional information such as your preferences, customer number, referrals, and other information that is needed to provide requested services or register you for or subscribe you to services or offers.
MJS Garden Services only uses your personal information for specific purposes
The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.To process your quotation or provide requested services
To fulfil requests for products and services
To improve our products and services; and
To contact you
Newsletters, Mailing lists, Requests for Information
If you request, we (or any agent working on behalf of Michael J Smith Services Ltd entities) will send you information about our various services, or other products and services that may be of interest to you. Such information may encompass alerts to special offers, updated information and other new products and services from us. Only Michael J Smith Services Ltd (or agents working on behalf of Michael J Smith Services Ltd) will send you these direct mailings. If you do not want to receive such mailings any longer, simply notify us by contacting us at:
Michael J Smith Services Ltd
Heath & Reach
When will we share your personal information?
We will disclose your personal information to the extent required or authorised by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we comply with our legal obligations.
We will not disclose your personal information to any outside organisation for its use in marketing without your consent. Personal information regarding you (such as name, address and phone number) will not be given or sold to any outside organisation for its use in marketing or solicitation without your consent.
Upon your request and within 30 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.
Contact Michael J Smith Services Ltd
Data Protection Officer
Last updated | 22nd March 2009