Privacy Statement

We respect your right to privacy and data security. We are committed to keeping your data confidential and process all information in accordance with the Data Protection Act 1998. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.

Privacy policy

Across our business, we will only collect, store or use your personal information for specific purposes. We use your information to support and enhance our relationship with you, for example to process any quotation or account application, provide services and support, and share product, service and company news and offerings with you, or for other legitimate reasons described by law. We do not sell your personal information. You may contact MJS Garden Services with any questions or concerns you may have with respect to this privacy policy. You may also ask at any time to be informed about the personal data that we hold about you and request, as appropriate, correction or deletion. Our goal is to ensure the highest levels of security and confidentiality.

The information we collect about you

We only ask for specific types of personal information. We ask you to provide information that will enable us to process your quotation or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit. We may collect information when you:

Register on and/or any other domain name(s) and/or website(s) that are registered to or on behalf of Michael J Smith Services Limited from time to time.
Request a quotation for products and/or services
Place an order for services
Fill out an information request
Provide feedback in an online survey
Participate in promotional offers; or
Subscribe to a newsletter or a mailing list

In each of the instances above, we may ask for your name, address, e-mail address, phone & fax numbers, occupation, industry, transactional information such as your preferences, customer number, referrals, and other information that is needed to provide requested services or register you for or subscribe you to services or offers.

MJS Garden Services only uses your personal information for specific purposes

The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.To process your quotation or provide requested services

To fulfil requests for products and services
To improve our products and services; and
To contact you

Newsletters, Mailing lists, Requests for Information

If you request, we (or any agent working on behalf of Michael J Smith Services Ltd entities) will send you information about our various services, or other products and services that may be of interest to you. Such information may encompass alerts to special offers, updated information and other new products and services from us. Only Michael J Smith Services Ltd (or agents working on behalf of Michael J Smith Services Ltd) will send you these direct mailings. If you do not want to receive such mailings any longer, simply notify us by contacting us at:

Michael J Smith Services Ltd
Mileway House
Eastern Way
Heath & Reach
Leighton Buzzard


When will we share your personal information?

We will disclose your personal information to the extent required or authorised by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we comply with our legal obligations.

We will not disclose your personal information to any outside organisation for its use in marketing without your consent. Personal information regarding you (such as name, address and phone number) will not be given or sold to any outside organisation for its use in marketing or solicitation without your consent.

Your rights

Upon your request and within 30 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.

Third-Party Sites

Please be aware that other Web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites linked to any of our websites or any other site.

Contact Michael J Smith Services Ltd

If you would like to contact us, or have questions or suggestions regarding our Privacy Policy, please write, or e-mail us at the following address:

Data Protection Officer

Last updated | 22nd March 2009